Claire has multiple and severe physical and mental health
conditions which have left her unable to work since 2004. Her initially
successful claim for DLA ended in 2008. But a period of homelessness and lack of access to a GP for proper diagnosis meant she couldn’t renew her claim.
It has taken Claire until May 2013, via two tribunals, worsening health, attempted suicide and a further threat of homelessness, to get to
the correct level of support through DLA and ESA. Here is her story of that battle, which took place amid the raft of recent Welfare Reforms.
"Once suitably housed, I applied once more for DLA in 2010 but it took longer
than anticipated, and administrative errors by my GP meant I ended up going to
Tribunal. Following the tribunal, I was awarded low rate care and mobility.
Fast forward a few years to 2012 as Welfare Reform was taking hold around the
UK. I was well aware of the possible changes I was facing. I knew I'd be hit
hard. Like everyone else I had heard horror stories and I was very frightened
about how I would react. When I last applied for DLA and had to go through a
Tribunal my mental health took a very direct hit. I tried to kill myself more
than once.
The changes I was facing all fell towards the end of 2012 and were as
follows......
• Housing Benefit - I currently rent
a ground floor 1 bedroom flat that I moved in to in 2010 following a period of
living in unsuitable (due to my health needs) temporary accommodation, I am
under 35 and 'just' on low rate care DLA (If on medium rate care the under 35
rule isn't applicable) Due to changes in Housing Benefit rules I learned I was to have my housing benefit cut by £73 a week.
• DLA was up for renewal in 2013.
My health had worsened considerably between 2010 and 2012 and I strongly
believed I should have been awarded at least medium rate care. When the decision came back that I was
still on lowest rate care my life suddenly felt extremely unstable. I
lodged an appeal, a very risky move but necessary.
• Migration from Incapacity Benefit to
Employment & Support Allowance - I received the forms in late November
2012 and was to ensure forms were back no later than 28 days after date on
letter enclosed with the dreaded ESA50. I apprehensively posted them 7
days before the deadline.
Whilst awaiting the various outcomes of my own Welfare Reform I had to apply
for a Discretionary Housing Payment
to cover some, if not all, of the £73/week shortfall. I was awarded a
partial award that meant I still have to cover around 80% of the shortfall, not
easy on such an already limited income.
I was facing
homelessness if I couldn't get situation sorted, there was no way I could live
in shared houses because of health issues and I need to have access do my own
bathroom amongst other reasons.
In mid March 2013 I received, after much chasing on the phone to DWP, a letter
informing me that I would be on ESA in the Support Group category. I didn't
have to, thankfully, have a face-to-face assessment at the dreaded local ATOS
office. I was very relieved by this outcome as I'm sure you can imagine.
Meanwhile I put in an appeal for a higher rate of DLA care.
With help from a wonderful friend, I was able to get the award changed to
medium rate care. I received the decision in May 2013. Needless to say I was
ecstatic as it meant my full rent would be covered now. My wonderfully patient
and supportive landlord was actually the first person I called with the news!
He was equally as pleased for me as he didn't want to lose me as a tenant.
Following on from getting award notifications I was informed I would probably
be eligible for a further benefit called Severe Disablement Premium linked to
ESA. You can only apply if on ESA and on medium or high rate care DLA I applied
for it. It meant I would have to change over to income related ESA. Following some
issues with mislaid paperwork at DWP I was finally awarded the SDP. It has
meant an extra £60 a week.
By getting everything sorted, and
undergoing extreme amounts of stress as well dealing with major health
problems, life is a bit easier.
Ok so financially things will always be restricted but it's
not as restricted as before last year. It's meant I can get to vital hospital
appointments and go to hospital in an emergency like I've had to do rather a
lot recently. I am able to visit friends and family. I am able to rest assured
that my rent is covered and I won't lose the precious roof over my head. I am
also able to pay my bills and not hide from every red reminder. It's enabled me
to replace clothing that is falling apart.
Basically, by getting
what I'm entitled to properly sorted and despite the immense stress, I am able
to live as 'normal' a life as is possible (whatever normal is).
I still, despite my benefits situation being ok at the moment, worry about
brown envelopes arriving and I always will. It is something we all fear. It
shouldn't be like that. It's a very real fear.
The safety net that is the Social Security system is just that, a safety net.
Nobody I know that has to claim sickness and disability benefits asked to be
sick and disabled. Nobody ever wants to be sick and disabled.